The Silver Line Helpline for older people.
Dame Esther Rantzen described her feelings as a widow living alone for the first time at the age of 71. As a result Ellen wrote to her to describe her own feelings of loneliness.
“I can’t get out on my own due to health problems, so it can be as much as 3 days I go without talking to anyone… I dread the winter nights when everything seems to close in around me and I feel so isolated. I am an optimist by nature and sometimes I need that to get through another pointless day where I feel as if I am a waste of space.”
The reality is that older people should be valued as a tremendous asset to society. If, like Ellen, they become isolated and vulnerable, it is the nation’s responsibility to make older people feel valued, to include them, empower them, and connect them back to their communities. And that is what we hope The Silver Line Helpline will achieve.
Some vulnerable older people are so isolated they are extremely hard to reach. And there is a huge unmet demand for advice and friendship.
In the first year of operation, The Silver Line Helpline received 275,000 calls, 53% of callers saying they had literally no-one else to speak to. We now receive almost 1500 calls every day from lonely and isolated older people. Continue reading
The guest speakers at our meeting in May were representatives from the Tamar Valley Health Patients’ Group (tvhPPG)

The “PATIENTS GROUP” exists to improve your overall experience and get answers to your questions. The Group is recruiting new members to promote their ongoing work.