The PPG would like to introduce you to different teams of clinicians so you can see why your call is triaged and you are given an appointment or telephone call with the person best qualified to help you. We had a discussion with Paul Symonds about the roles of paramedics. Paul is the Team leader of the Acute Care Team and has recently qualified as an Advanced Practitioner. There is also Ben who is a prescribing paramedic and John who has recently joined the team and has 20 years’ experience as a paramedic and 5 years in primary care (home visits) as well as Neil, nurse practitioner and Julia who is a physician associate.